got a trial on emusic for 99c to see what I thought of it, with no obligation to sign up further, and get 70 downloads for free. This was within a period of 10 days. I then cancelled my membership within this period as the site was awful – had no decent popular music, only the really bad albums from well known artists. Their download manager was fairly good though.
But then still got charged $8.99 to my credit card.
When I wrote to them I was told that I had taken over the 35 threshold limit – which was never mentioned before.
I bet they hook quite a few people in this way!!! Surely must be a trade descriptions violation?

I’m worried: I signed up for a “free 30 day trial,” and immediately noticed that my card had been charged $9.99…despite the fact I’d canceled four days into my “free trial.” I emailed, and received a standard auto-reply that informed me:

“If you are contacting us regarding charges from eMusic on your credit card please note that we do not issue refunds for subscription-related charges. Per Section 6.4 of eMusic’s Terms of Use which you agreed to when you registered for your account, all charges made during your subscription period are nonrefundable.”

Um…Excuse me? “All charges we make are nonrefundable?”

Other threads here provide contact info for dealing with this massive cluster-fu#&…meanwhile, I’m totally pissed off about my stinking ten dollars!! And I’m sure I’m not the only one who’s been ripped off.

Ten bucks to them X how many thousands of accounts? Massive revenue. Ten bucks on my credit card? They hope we’ll just blow it off and quit trying to get resolution…sorry, not me! They’ve broken ALL the rules of internet commerce, as far as I’m concerned…

Screw you. That’s an accusation, and you not only have no evidence, but since you’re wrong, I’m curious where your “obviously” came from.

I have, many times before, carried on about DRM, so I think it’s entirely within bounds to discuss a company I think it approaching things correctly.

They charge your credit card during the “trial” and then keep charging it, long after you’ve canceled. Their “contact number” on the credit card bill is bogus–some poor guy is getting a lot of angry calls intended for e-music.

You can’t get them on the phone or by e-mail. And this blog is obviously from the flaks at e-Music.

BEWARE http://www.ripoffreport.com